Emergency guidesFrozen Pipes in Las Vegas? Yes, It Happens — Here's What to Do
It doesn't happen often, but valley cold snaps and mountain cabins do freeze pipes. Here's how to thaw them safely and prevent a burst.
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Plumber in Cadence
Fast, licensed plumbing in Cadence — about 20 minutes from our Las Vegas shop. Drains, water heaters, leaks, repipes and 24/7 emergencies.
Cadence is east Henderson's fast-growing master plan — a big, amenity-rich community full of young families in homes built from the 2010s on. From our 89123 shop on S Eastern Ave we're about 20 minutes out toward Boulder Highway and the US-95 side of town.
New homes, new homeowners, and a quick lesson in what Las Vegas water does to plumbing — that's a lot of our Cadence calls. We'd rather teach you how to protect the house than sell you a repair you didn't need.

Cadence homes are modern and well-built, mostly with PEX and tankless or high-efficiency water heaters. What catches first-time owners off guard is the water. At around 16 grains per gallon, Las Vegas is among the hardest water in the country, and it goes to work immediately — spotting glass, crusting faucets and coating the inside of that new tankless unit with scale. Left alone, it shortens the life of every appliance that touches water.
Most Cadence homes didn't come with a softener, so within a few years owners notice the symptoms and call. Adding a water softener protects the fixtures and appliances they just paid for. If you're new to the valley, here's just how hard our water really is.
We work the neighborhoods around Cadence Crest, Sunridge Heights Parkway and the Central Park area regularly. A recent call was a young family whose two-year-old faucets were already sputtering and spotting; the culprit was scale, and a softener plus a couple of new aerators and fixtures set them right.
Helping new owners understand their plumbing — instead of just selling them something — is how we earn the next call and the neighbor's referral. In a young neighborhood, one honest visit tends to turn into the whole cul-de-sac's plumber.
The services Cadence homeowners call us for most:
Protect every pipe, heater and fixture at once. We size and install softeners and filtration for the valley's very hard water.
Learn moreEndless hot water, no tank of sediment, lower standby loss. We size, install and descale tankless units for valley water.
Learn moreSlow or clogged drains cleared the right way — cabling or hydro jetting, plus camera diagnosis so it stays clear.
Learn moreRunning toilet or dripping faucet? Hard water wears out the parts fast. We repair or replace toilets, faucets and fixtures.
Learn moreHumming, jammed, leaking or dead? We clear, repair or replace kitchen disposals and check the drain line while we're there.
Learn morePlumbing emergency at any hour? A real person answers 24/7 and we dispatch fast from our Silverado Ranch base — damage stopped first, price up front.
Learn moreCadence homes are modern and well-built, so the calls here aren't about failing pipe — they're about what Las Vegas water does to a brand-new house, and about the parts the builder chose to save money.
A lot of Cadence owners are first-time valley residents, and the fastest way to earn a young neighborhood's trust is to explain instead of sell. We'll show a homeowner off Sunridge Heights why their two-year-old faucets are already spotting, what a softener actually protects, and what they can maintain themselves. One honest visit on a Cadence cul-de-sac has a way of becoming the whole street's plumber.
That's hard water, not a defect. Las Vegas runs about 16 grains per gallon, and it leaves scale on glass, fixtures and inside appliances. A softener is the real fix, and it protects the plumbing you just bought — the tankless heater, the faucets, even the dishwasher and the ice maker.
Most benefit from one. Builders rarely include a softener, and our water is hard enough to shorten appliance life and clog tankless units. We size and install softeners with an up-front price.
Yes, 24/7. We're about 20 minutes away, and we run emergency calls to east Henderson any hour — burst pipe, backup or no hot water. Shut off your main if it's flooding, then call (614) 830-0578 and we'll roll a truck.
Plenty. Flush a tankless unit yearly (or have us do it), keep the softener stocked with salt, don't put grease or fibrous scraps down the disposal, and know where your main shutoff is. Those habits plus a properly sized softener protect the appliances you just bought. We're glad to walk you through it on a first visit.
Emergency guidesIt doesn't happen often, but valley cold snaps and mountain cabins do freeze pipes. Here's how to thaw them safely and prevent a burst.
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Emergency guidesThe five seconds it takes to shut off your main valve can save a room. Here's where to find it in a typical Las Vegas home.
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Cost & insuranceWhat does drain cleaning really cost in the valley? Honest price ranges for snaking, main lines and hydro jetting — and what pushes the number up or down.
Read articleMike's Drain and Plumbing is based at 9480 S Eastern Ave in Las Vegas, just 20 minutes from Cadence. Call for same-day and 24/7 emergency plumbing.
9480 S Eastern Ave, Las Vegas, NV 89123 — Get Directions → (614) 830-0578Serving Las Vegas, Enterprise, Henderson, Paradise, Spring Valley, North Las Vegas and all of Clark County, NV.
From clogged drains to burst pipes, Mike's Drain & Plumbing is minutes away with honest, up-front pricing. Call (614) 830-0578 for 24/7 service.